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<h4>Introduction</h4> Are you a current&nbsp;State of&nbsp;Connecticut&nbsp;employee looking to tackle a leadership role? If so, we invite you to read more!&nbsp;&nbsp; The&nbsp;Department of Developmental Services (DDS)&nbsp; has a full-time opportunity for a Maintenance Supervisor 2, to be based in Newington. Position Highlights: <ul><li>Full-time, 37.5 hours per week</li><li>First (1st) shift,&nbsp;7:00 a.m. - 3:00 p.m., Monday - Friday</li><li>However, work schedule flexibility is required in order to meet the demands of the job</li></ul> The Role: The position will be located within the Maintenance Unit within DDS’s Fiscal Division based out of Newington. This position provides first line supervision and direction to the seven full time maintenance staff and is an integral part in maintaining regulatory, life safety compliance thus passing stringent inspections and keeping funding for these facilities intact. This position provides and directs 24/7 emergency responses to maintenance emergencies. This position oversees the contractors that provide fire safety sprinklers, fire alarms, pest control, lawn care, snow removal and other various services at these locations to maintain the facilities in good condition. Therefore, the Maintenance Supervisor 2 is a vital part of maintaining the health and safety conditions of our waivered and other critical facilities. What’s In It For You: Visit our&nbsp;new&nbsp;State Employee Benefits Overview&nbsp;page! <ul><li>To work at a&nbsp;Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li><li>Professional growth and paid professional development opportunities.</li><li>A healthy&nbsp;work-life balance&nbsp;to all employees.</li><li>State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click&nbsp;here&nbsp;for more information.</li></ul> We hope you take this opportunity to continue your career with us and make an impaCT! <h4>Selection Plan</h4> In order to be considered for this job opening, you must be a current State of CT&nbsp;employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must&nbsp;specify your qualifications on your application. FOR ASSISTANCE IN APPLYING: Check out our&nbsp;Applicant Tips on How to Apply! Need more resources? Visit our&nbsp;Applicant Reference Library&nbsp;for additional support throughout the recruitment process.&nbsp; BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications:&nbsp;Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits:&nbsp;List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.</li><li>Resume Policy:&nbsp;Per&nbsp;Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission:&nbsp;All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li></ul><ul><li>Note: The&nbsp;only way&nbsp;to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER YOU APPLY: <ul><li>Referral Questions:&nbsp;This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview:&nbsp;Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful&nbsp;Interview Preparation Guide&nbsp;to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS? WE’RE HERE TO HELP: If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or (<a href="mailto:Edward.Magnano@ct.gov" target="_blank">Edward.Magnano@ct.gov</a>) Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to&nbsp;Ethan Ives at&nbsp;<a href="mailto:Ethan.Ives@ct.gov" target="_blank">Ethan.Ives@ct.gov</a>. Join the State of Connecticut and take your next career step with confidence! <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency this class is accountable for supervising a large crew (6 or more) of highly skilled trade workers and lower-level employees. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Schedules, assigns, oversees and reviews the work of staff;&nbsp;</li><li>Provides staff training and assistance;&nbsp;</li><li>Conducts performance evaluations;&nbsp;</li><li>Determines priorities and plans crew work;&nbsp;</li><li>Establishes and maintains crew procedures;&nbsp;</li><li>Develops or makes recommendations on the development of policies and standards;&nbsp;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;&nbsp;</li><li>Prepares reports and correspondence;&nbsp;</li><li>Performs some of the more skilled duties involved;&nbsp;</li><li>May make plans and cost estimates of work to be done;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>relevant state and national codes and regulations;&nbsp;</li><li>modern methods and equipment involved in the trade indicated by the parenthetical of the class;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Skill in performing technical duties of the class;&nbsp;</li><li>Considerable ability to read and interpret specifications, blueprints, and sketches;&nbsp;</li><li>Ability to utilize computer software;&nbsp;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Six (6) years of experience in the maintenance and repair of buildings. NOTE: Experience performing technical duties within the maintenance trade area on a military base, aircraft carrier or large compound may be substituted for the General Experience on a year for year basis. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Four (4) years of the General Experience must have included performing skilled tasks in either the maintenance and repair of buildings or the military experience referenced above. NOTE: For state employees this experience is interpreted at the level of a Skilled Maintainer. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Supervisory experience in a trade area</li><li>Experience working in facilities occupied by persons with intellectual disabilities</li><li>Experience preparing and compiling documentation to comply with requirements of DPH, OSFM and Licensing</li><li>Experience conducting, life safety, routine maintenance, and other inspections</li><li>Considerable knowledge of all building trades</li><li>Knowledge of trade labor and other state contracts to complete projects</li><li>Knowledge of Windows, Microsoft Office and the E-Maintenance work order system</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class may be required to travel.</li><li>Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications.</li></ul> <h4>CHARACTER REQUIREMENTS</h4> At state airports: In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment. <h4>PHYSICAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.</li><li>A physical examination may be required.</li></ul> <h4>WORKING CONDITIONS</h4> <ul><li>Incumbents in this class may be required to lift moderate to heavy weights; may be exposed to extreme weather conditions and to risk of injury from equipment.</li><li>The appointing authority may require completion of an asbestos removal program consistent with EPA guidelines for operations and maintenance during employment in this class. Incumbents may be required to use protective equipment such as respirators and safety goggles.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Maintenance Supervisor 2(Office/On-site)

<h4>Introduction</h4> Looking for an exciting opportunity to make a real impact? Join us and be part of a revolutionary team shaping the future! Connecticut Valley Hospital (CVH), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a Behavioral Health Unit Supervisor (PCN 145874) to join our team. This role will oversee work within the Merrit 3AB unit, an interdisciplinary treatment team within our Addiction Services Division in Middletown. Find out more information on this great opportunity below! POSITION HIGHLIGHTS: <ul><li>Work Schedule: Monday - Friday</li><li>Work Hours: Full-time, 40 hours per week</li><li>Work Shift: First shift, 8:00 a.m. - 4:30 p.m.</li><li>Location: 1000 Silver St, Middletown, CT</li></ul> WHAT WE CAN OFFER YOU: <ul><li>Visit our new State Employee Benefits Overview page!</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li><li>Professional growth and development opportunities.</li><li>A healthy work/life balance to all employees.</li></ul> WHAT YOU'LL BE DOING: <ul><li>Oversee a multidisciplinary team, treating high complexity patients with substance use and mental health disorders;</li><li>Provide support to hospital that is passionate about improving the lives of those we serve;</li><li>Assist our clients and employees so they can achieve success;</li><li>Make a difference in the public sector; and</li><li>Work together in a collaborative team environment.</li></ul> MORE ABOUT THE AGENCY AND FACILITIES: The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve. The Connecticut Valley Hospital boasts a rich history first opening its doors over 150 years ago in 1868. As the State’s public hospital we provide treatment of mental illness and currently comprised of 18 inpatient units over two campuses (Middletown and Hartford). In our operational framework, recovery is defined as a process of restoring or developing a positive and meaningful sense of identity apart from one’s condition and then rebuilding one’s life in the fullest sense. Recovery is an individualized patient-centered approach. Achieving and maintaining an optimal state of health and wellness is integrated in our recovery approach. Individuals acquire and practice life skills that will assist them in their recovery process. The mission of the Addictions Services Division is to work to stabilize, assist clients in develop coping skills, and help clients move into the recovery zone. In this role you will be working directly in our Merritt Hall 3 AB. This&nbsp;is a 30-bed rehabilitation unit providing American Society of Addiction Medicine (A.S.A.M.) level 3.7 intensive rehabilitation treatment.&nbsp; This unit specializes in trauma informed care, Dialectical Behavioral Therapy (DBT), and a variety of other clinical approaches to provide holistic care to the individuals we serve. A full range of medication-assisted treatment is also offered. Start with us! Stay with us! Grow with us! Please note: <ul><li>A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.</li><li>All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.</li></ul> <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.&nbsp; BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.&nbsp;</li><li>Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing <a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li></ul><ul><li>Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER YOU APPLY: <ul><li>Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at <a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Joseph K. Fried at <a href="mailto:Joseph.Fried@ct.gov" target="_blank">Joseph.Fried@ct.gov</a>.&nbsp; Join the State of Connecticut and take your next career step with confidence! <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Departments of Mental Health and Addiction Services and Children and Families in-patient facility this class is accountable for directing and supervising a multi-shift clinical unit. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Schedules, assigns and oversees the work of a multi-shift unit including direct supervision of all shifts;&nbsp;</li><li>Participates in the development of unit goals and objectives;&nbsp;</li><li>Develops unit procedures and policies;&nbsp;</li><li>Ensures compliance of unit procedures and policies;&nbsp;</li><li>Assists in recruitment, selection, training and development of staff;&nbsp;</li><li>Develops competency-based job descriptions for unit staff;&nbsp;</li><li>Ensures unit staff receive appropriate training;&nbsp;</li><li>Conducts performance appraisals, determines priorities and plans, coordinates and supervises unit activities;&nbsp;</li><li>Ensures cross-shift communication among staff;&nbsp;</li><li>Develops relationships with and acts as liaison to other operating units, agencies and outside officials;&nbsp;</li><li>Participates as a member of an interdisciplinary team to develop, evaluate and monitor programs;&nbsp;</li><li>Coordinates interdisciplinary team meetings;&nbsp;</li><li>Collaborate and direct any necessary alternate treatment;&nbsp;</li><li>Monitors and tracks client care to ensure quality, effectiveness and timeliness of patient care and requisite hours of treatment are met;&nbsp;</li><li>Facilitates bilingual interpretation as needed;&nbsp;</li><li>Identifies barriers and assists in developing strategies and solutions for improving client care;&nbsp;</li><li>Prepares reports;&nbsp;</li><li>May perform clinical direct care duties;&nbsp;</li><li>May write client treatment plans;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>relevant agency policies and procedures;&nbsp;</li><li>behavioral health treatment, principles and values of care;&nbsp;</li><li>psychiatric rehabilitation principles and/or addictions detox rehabilitation;&nbsp;</li><li>entitlement and benefit programs;&nbsp;</li><li>variety of intervention and support strategies;&nbsp;</li></ul></li><li>Knowledge of and ability to apply principles of risk management;&nbsp;</li><li>Knowledge of <ul><li>relevant state and federal laws, statutes and regulations;&nbsp;</li><li>societal, cultural and gender issues as they impact upon mental illness;&nbsp;</li><li>psychotropic medications;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li><li>facilitation, collaboration and conflict resolution skills;&nbsp;</li></ul></li><li>Ability to&nbsp; <ul><li>identify and articulate philosophical foundations for specific program models or service approaches;&nbsp;</li><li>delegate authority;&nbsp;</li><li>plan and organize effectively;&nbsp;</li><li>integrate community resources into service delivery planning;&nbsp;</li><li>develop and maintain effective relationships with community representatives and staff;&nbsp;</li></ul></li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Seven (7) years of professional health care experience in a behavioral health setting. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been at a lead or supervisory level responsible for coordinating the work of a unit or team of professionals in a behavioral health setting. NOTE: For state employees the lead level is interpreted at the level of a Clinical Social Work Associate for the social work discipline and a Head Nurse for the nursing discipline.&nbsp; The supervisory level is interpreted at the level of a Supervising Addiction Counselor for the substance abuse/addictions discipline.&nbsp; <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li> College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. </li><li> A Master's degree in a health care field related to one of the disciplines in the Special Experience may be substituted for one (1) additional year of the General Experience. </li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience working in an inpatient or hospital setting treating patients with co-occurring mental health substance use disorders.</li><li>Experience with evidenced based addictions treatments.</li><li>Experience supervising professional staff and coordinating clinical services in a multi-shift clinical unit.</li><li>Experience providing trauma informed care for individuals who have encountered trauma and/or abuse.</li><li>Knowledge of American Society of Addiction Medicine (ASAM) criteria and Levels of Care.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li> Incumbents in this class must possess and retain a current license as a Clinical Social Worker or as a Registered Professional Nurse or as a Licensed Alcohol and Drug Counselor in the State of Connecticut. </li><li> Incumbents in this class may be required to possess certification as a clinical supervisor by the Connecticut Certification Board. </li><li> Incumbents in this class may be required to be bilingual or fluent in American Sign Language. </li><li> Incumbents in this class maybe required to travel. </li></ul> <h4>WORKING CONDITIONS</h4> Incumbents in this class may be required to lift and restrain clients, may have significant exposure to communicable and/or infectious diseases and risk of injury and may be exposed to strongly disagreeable conditions. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.&nbsp;

Behavioral Health Unit Supervisor (40 Hour)(Office/On-site)

<h4>Introduction</h4> The State of Connecticut, Department of Energy and Environmental Protection (DEEP) has an exciting opportunity for Seasonal Resource Assistants to work with the Bureau of Air Management, Planning and Standards, Field Monitoring Group&nbsp;in Windsor, Connecticut. These positions will provide assistance to the field monitoring group that is responsible for the day-to-day&nbsp;operation of the state's ambient air quality monitoring network. This network provides scientifically valid data on&nbsp;air pollutant levels in Connecticut. This data informs policy on both the&nbsp;state and national level. Position highlights Duties include performing work related but not limited to: <ul><li>Assist in data review of field sheets used for air quality monitoring (QA/QC);</li><li>Assist in tracking spare parts and equipment used in air quality monitoring efforts;</li><li>Transport filters used in particulate sampling to and from monitoring sites;</li><li>Assist in maintaining air quality analyzers and related equipment;</li><li>Assist with field calibration and audit efforts;</li><li>Assist in air quality analyzer installation and maintenance;</li></ul>These positions are up to 35 hours per week and lasting no longer than 1 year or a total of 1,040 hours in duration. About us The Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut’s economy and creating jobs and to fostering a sustainable and prosperous economic future for the state. <h4>Selection Plan</h4> Important information for applicants <ul><li>If selected for interview, applicants will be contacted by the divisions hiring supervisor anticipated for Spring/Summer of 2025.&nbsp;</li><li>If offered employment, new-hires must complete all new-hire paperwork prior to their first day of employment. This includes providing a copy of a state issued ID and acceptable documents as required for Employment Eligibility Verification (I-9 form).</li><li>Employment is contingent upon completion of a background check, which includes a review of employment, criminal and motor vehicle.&nbsp;</li><li>DEEP is committed to providing a safe and nondiscriminatory employment and educational environment that complies with policies relating to safety, diversity, discrimination, and harassment. Applicants who receive an offer of employment will be required to complete mandatory trainings in the above areas, via an online platform prior to beginning on-site work duties.</li></ul> For questions about the position, please contact Charmaine Molyneaux&nbsp;at <a href="mailto:Charmaine.Molyneaux@ct.gov" target="_blank">Charmaine.Molyneaux@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Energy and Environmental Protection as a limited duration employee, performs one or more of a variety of tasks and assigned duties of a seasonal nature. <h4>EXAMPLES OF DUTIES</h4><h4>KNOWLEDGE, SKILL AND ABILITY</h4> Ability to follow instructions. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Some experience utilizing computer software;</li><li>Some experience utilizing MS Office (e.g., Word, Excel, Teams);</li><li>Some experience summarizing information and preparing reports;</li><li>Some experience with installing, servicing, repairing or maintaining any</li><li>type of electronic equipment.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class who are assigned as supervisors of small recreational units will perform emergency first aid as needed and will be required to obtain and retain a Basic First Aid Certificate.&nbsp;</li><li>Incumbents in this class may be required for certain positions to meet any of the following: <ul><li>Proof of possession of a valid Motor Vehicle Operator license.&nbsp;</li><li>Possession of a valid license to apply pesticides.&nbsp;</li><li>College training in a specific field.&nbsp;</li><li>Emergency Medical Technician (EMT) certification may be required by specific state facilities.&nbsp;</li></ul></li><li>Incumbents performing lifeguard services must have and retain an American Red Cross (ARC) Lifeguarding Certification (includes CPR for the Professional Rescuer and Basic First Aid). An EMT or MRT certification may be substituted for the CPR and First Aid requirements.</li></ul> <h4>PHYSICAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must possess and maintain adequate physical strength and stamina to perform the duties of the class.</li><li>Incumbents performing lifeguard services must be able to demonstrate American Red Cross (ARC) waterfront lifeguarding swimming skills.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Air Management, Planning and Standards - Field Monitoring Group

Job Summary Production Supervisor position to provide supervision to the shop floor personnel to meet business objectives. Promote and implement quality, productivity, and ABS initiatives. Essential Functions Supervises an effective team; including planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime and leaves of absences), assisting with career development (motivates, coaches and trains to acquire maximum quality, productivity, morale and cooperation), approving time and attendance and labor transactions, and prioritizing and making work assignments. Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken. Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures. Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays. Work with engineering to improve overall operational effectiveness and support and implement continuous improvement activities and set-up reduction. SPA responsibilities over 1 or more EH&amp;S functions. Overall implementation of ABS principles including housekeeping, cleanliness and safety compliance for the manufacturing area. Follow policies and procedures as outlined in Employee Handbook. Perform all other job duties as assigned. Interacts with employees and other departments in order to manage the flow of product through the operation. Creates a total awareness among assigned employees of Company policies, regulations, and procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions. Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality and other factors. Requisitions tools, equipment, and supplies required for operations. Plans, develops and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials. Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment. Support and assist employees with certified operator requirements. Record manufacturing/cell board data either manually or by computer as required. Identify cross training needs and support employee development. Ensure work instructions/quality procedures are available and being used. Familiarity and compliance with corporate and plant protocols including EHS, SOX, Ethics of business conduct, ABS, ASAT, ISO, and export control. Review department inventory position (includes raw materials). Achieve EHS metrics as outlined annually. Actively participate, promote and comply with all EHS programs and policies. Perform other duties as required to meet HCM business needs. Education: High School Diploma Skills and Abilities: Ability to maintain a high degree of expectancy with peers and subordinates. Ability to communicate effectively with support areas. Exceptional problem solving and decision making skills. Understand certified operator program. Knowledge and familiarity with computer applications Experience: Previous Supervisory Experience Experience working in a manufacturing environment. Experience working in an aerospace industry is preferred. This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Verification of employment eligibility will be required at the time of hire. Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> The Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components.

Howmet Aerospace

Production Supervisor

<h4>Introduction</h4> The State of Connecticut, Department of Energy and Environmental Protection (DEEP) has an exciting opportunity for&nbsp;Seasonal Resource Assistants to&nbsp;work with the Bureau of Central Services, Engineering and Field Support Division in Thomaston, Connecticut.&nbsp;These positions will provide maintenance support performing work related to the maintenance and operation of DEEP boat launches, dams and managed lands and facilities. Position highlights Duties include performing work related to the maintenance and operation of DEEP boat launches, dams and managed lands and facilities including but not limited to: <ul><li>Mowing;</li><li>Trimming;</li><li>Building cleaning;&nbsp;</li><li>Routine preventative equipment maintenance;</li><li>Litter pickup, and painting.</li></ul> These positions may also be requested to work in adverse weather conditions and be required to do some heavy lifting. Depending on level of training and experience these positions could involve the use of construction equipment and assisting with: <ul><li>Operating a sawmill</li><li>Operating brush cutters and wood chippers;</li><li>Operating tractors or driving medium duty vehicles with trailers;</li><li>Light carpentry, plumbing, mechanical repairs, grounds maintenance, working on a fire crew, and;&nbsp;</li><li>Other related duties.&nbsp;</li></ul> These positions are up to 40 hours per week, Monday through Friday, from 7:00 AM until 3:00 PM, and lasting no longer than 6 months or a total of 1,040 hours in duration. About us The Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut’s economy and creating jobs and to fostering a sustainable and prosperous economic future for the state. <h4>Selection Plan</h4> Important information for applicants <ul><li>If selected for interview, applicants will be contacted by the divisions hiring supervisor anticipated for Spring/Summer of 2025.&nbsp;</li><li>If offered employment, new-hires must complete all new-hire paperwork prior to their first day of employment. This includes providing a copy of a state issued ID and acceptable documents as required for Employment Eligibility Verification (I-9 form).</li><li>Employment is contingent upon completion of a background check, which includes a review of employment, criminal and motor vehicle.&nbsp;</li><li>DEEP is committed to providing a safe and nondiscriminatory employment and educational environment that complies with policies relating to safety, diversity, discrimination, and harassment. Applicants who receive an offer of employment will be required to complete mandatory trainings in the above areas, via an online platform prior to beginning on-site work duties.</li></ul> For questions about the position, please contact&nbsp;James Villwock&nbsp;at <a href="mailto:James.Villwock@ct.gov" target="_blank">James.Villwock@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Energy and Environmental Protection as a limited duration employee, performs one or more of a variety of tasks and assigned duties of a seasonal nature. <h4>EXAMPLES OF DUTIES</h4><h4>KNOWLEDGE, SKILL AND ABILITY</h4> Ability to follow instructions. <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class who are assigned as supervisors of small recreational units will perform emergency first aid as needed and will be required to obtain and retain a Basic First Aid Certificate.&nbsp;</li><li>Incumbents in this class may be required for certain positions to meet any of the following: <ul><li>Proof of possession of a valid Motor Vehicle Operator license.&nbsp;</li><li>Possession of a valid license to apply pesticides.&nbsp;</li><li>College training in a specific field.&nbsp;</li><li>Emergency Medical Technician (EMT) certification may be required by specific state facilities.&nbsp;</li></ul></li><li>Incumbents performing lifeguard services must have and retain an American Red Cross (ARC) Lifeguarding Certification (includes CPR for the Professional Rescuer and Basic First Aid). An EMT or MRT certification may be substituted for the CPR and First Aid requirements.</li></ul> <h4>PHYSICAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must possess and maintain adequate physical strength and stamina to perform the duties of the class.</li><li>Incumbents performing lifeguard services must be able to demonstrate American Red Cross (ARC) waterfront lifeguarding swimming skills.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

District Operations

<h4>Introduction</h4> Water Planning Gain real work experience and work with some amazing people in the Water Quality, Water Quantity, Water Monitoring and Watershed Groups within the Water Planning and Management Division! Work on water planning projects, analyzing data and information and evaluating environmental conditions. This posting supports the Water Quality, Water Quantity and Watersheds Units. <ul><li>Traci Iott (Water Quality Unit, <a href="mailto:traci.iott@ct.gov" target="_blank">traci.iott@ct.gov</a>)</li><li>Erik Bedan (Watersheds Unit, <a href="mailto:erik.bedan@ct.gov" target="_blank">erik.bedan@ct.gov</a>)</li><li>Kim Czapla (Water Quantity, <a href="mailto:kim.czapla@ct.gov" target="_blank">kim.czapla@ct.gov</a>)</li></ul> Up to 40 hours per week, Monday – Friday. Position is durational, lasting no longer than 1 year or a total of 1,040 hours, whichever comes first.&nbsp;Opportunity to telework a portion of the work week based on position details ABOUT US The Connecticut Department of Energy and Environmental Protection (DEEP) is charged with conserving, improving, and protecting the natural resources and the environment of the state of Connecticut as well as making cheaper, cleaner and more reliable energy available for the people and businesses of the state. The agency is also committed to playing a positive role in rebuilding Connecticut’s economy and creating jobs – and to foster a sustainable and prosperous economic future for the state. <h4>Selection Plan</h4> Next Step: <ul><li>If selected for interview, applicants will be contacted by the divisions hiring supervisor anticipated for March/April of 2025.&nbsp;</li><li>If offered employment, new-hires must complete all new-hire paperwork prior to their first day of employment. This includes providing a copy of a state issued ID and acceptable documents as required for Employment Eligibility Verification (I-9 form).</li><li>Employment is contingent upon completion of a background check, which includes a review of employment, criminal and motor vehicle.&nbsp;</li><li>DEEP is committed to providing a safe and nondiscriminatory employment and educational environment that complies with policies relating to safety, diversity, discrimination, and harassment. Applicants who receive an offer of employment will be required to complete mandatory trainings in the above areas, via an online platform prior to beginning on-site work duties.</li></ul> For questions about the position, please contact Traci Lott at <a href="mailto:traci.lott@ct.gov" target="_blank">traci.lott@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Energy and Environmental Protection, as a limited duration employee, performs one or more of a variety of tasks and assigned duties of a seasonal nature. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Entering and organizing data in computer files;&nbsp;</li><li>Analyzing data;&nbsp;</li><li>Developing Story Maps and Interactive online maps;&nbsp;</li><li>Writing memos and reports;&nbsp;</li><li>Conducting literature searches;&nbsp;</li><li>Conducting public outreach;&nbsp;</li><li>Organizing project files, reports and other documents;</li><li>Attending meetings that may be virtual, in-person, or offsite location;&nbsp;</li><li>Assisting with the development of reports, environmental reviews, plans or documents; and</li><li>Performs other related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> Ability to follow instructions. <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with and/or course work in water quality, biology, limnology, ecology, toxicology, hydrogeology, data science, geology, geographic information systems, environmental planning and/or environmental science;&nbsp;</li><li>Experience working from a personal computer;&nbsp;</li><li>Experience utilizing MS Office (e.g. Word, Excel, Powerpoint, etc);&nbsp;</li><li>Experience utilizing GIS Experience operating R or Python programming language; and</li><li>Must be at least 18 years of age and have a valid driver’s license.</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class who are assigned as supervisors of small recreational units will perform emergency first aid as needed and will be required to obtain and retain a Basic First Aid Certificate.&nbsp;</li><li>Incumbents in this class may be required for certain positions to meet any of the following: <ul><li>Proof of possession of a valid Motor Vehicle Operator license.&nbsp;</li><li>Possession of a valid license to apply pesticides.&nbsp;</li><li>College training in a specific field.&nbsp;</li><li>Emergency Medical Technician (EMT) certification may be required by specific State facilities.&nbsp;</li></ul></li><li>Incumbents performing lifeguard services must have and retain an American Red Cross (ARC) Lifeguarding Certification (includes CPR for the Professional Rescuer and Basic First Aid). An EMT or MRT certification may be substituted for the CPR and First Aid requirements.</li></ul> <h4>PHYSICAL REQUIREMENTS</h4> <ul><li>Incumbents in this class must possess and maintain adequate physical strength and stamina to perform the duties of the class.</li><li>Incumbents performing lifeguard services must be able to demonstrate American Red Cross (ARC) waterfront lifeguarding swimming skills.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Water Planning

POSTING NUMBER:&nbsp;N133-2425 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;POSTING DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;August 28, 2024&nbsp;CLOSING DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;September 11, 2024POSITION: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mechanical Supervisor – Buildings and Grounds DepartmentREPORTS TO: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Director of Facilities and Maintenance ManagerPRIMARY FUNCTION: The Mechanical Supervisor will manage internal tradesmen and subcontracted mechanical service contractors for the 39 Hartford Public Schools.&nbsp;Responsibilities include:<ul><li>Certify safety and health training of tradesmen</li><li>Oversee testing and repairs of mechanical, electrical, and life-safety systems</li><li>Manage mechanical department operating budget</li><li>Enforce safety protocols for asbestos, HAZMAT handling, etc.</li><li>Supervise snow-removal operations</li></ul>TYPICAL DUTIES AND RESPONSIBILITIES:<ul><li>Manage (schedule and distribute) daily workloads of assigned employees </li><li>Maintain punctuality for daily operations, emergencies, and meetings (including phone calls, texts, emails, etc.)</li><li>Utilize Microsoft Office suite (specifically, Word, Excel, Outlook, and OneNote) and shared drives efficiently</li><li>Address mechanical system deficiencies reported by head custodians</li><li>Use Brightly work order system for service calls</li><li>Maintain inspection and testing records of filter changes, life safety systems, elevators, and others as assigned </li><li>Manage employee attendance and leave requests</li><li>Hire and performance manage employees following union contract and district procedures</li><li>Collaborate with other departments</li><li>Oversee vehicle maintenance and safety</li><li>Supervise snow events (plowing and salting)</li><li>Manage building management systems, including scheduling and sequence of operations</li><li>Maintain professional relationships with all stakeholders, including departments, agencies, school administrators, custodians, and contractors</li><li>Remain on-call for emergencies</li><li>Dispatch internal tradesmen as needed</li><li>Manage subcontractors, suppliers, and external agencies such as, but not limited to:</li><li>CONTRACTORS - HVAC, BMS controls, life safety, electrical, small equipment repair, backflow prevention, drain cleaning, swimming pools, emergency generator contractors, elevator services, and others</li><li>SUPPLIERS - HVAC, plumbing, electrical, air filters, equipment repair, tools, diesel fuel, playground safety chips, automotive, snow removal equipment, top soils, cold patch, and others</li><li>AGENCIES: City of Hartford Departments (Fire Marshal, Department of Public Works, License and Inspections, and Police Department), MDC, Eversource, CNG, State of Connecticut DEEP, EPA, HHHR, and others</li></ul>SKILLS, KNOWLEDGE, QUALIFICATIONS AND EXPERIENCE:<ul><li>High school diploma is required</li><li>Proficiency in Microsoft Office suite (specifically, Word, Excel, Outlook, and OneNote) and internet use</li><li>10 years of HVAC experience</li><li>Knowledge of building automation systems</li><li>10 years of experience supervising tradesmen</li><li>Strong organizational and communication (written and oral) skills</li><li>Must communicate well with others, both written and oral communication</li><li>Leadership experience in educational settings preferred</li><li>Ability to work in a union environment</li><li>Capable of adapting to fast-paced, demanding environment</li><li>Experience and skill in contingency planning and disaster response </li></ul>CERTIFICATION / LICENSE REQUIREMENTS: <ul><li>Valid Connecticut driver’s license is required</li><li>State of Connecticut HVAC license is required, specifically an S2 license</li></ul>EVALUATION: Evaluated in accordance with Local 818 AgreementSALARY AND TERMS OF EMPLOYMENT: This is a 12-month work year position, 40 hours per week, Monday through Friday, 7:00 a.m. to 3:30 p.m. daily.&nbsp;Salary will be in accordance with experience level and 2024-2025 Salary Schedule 67 - $82,336 to $101,166 for Buildings and Grounds supervisors.UNION AFFILIATION: The Board recognizes Local 818 of Council 4, American Federation of State, County and Municipal Employees, AFL-CIO as the exclusive bargaining unit for this position.APPLICATION PROCEDURE: &nbsp;To be considered, all internal and external applicants must fully complete a Hartford Public Schools’ online application, which can be accessed through our Applicant Tracking System, Nimble, at <a href="https://app.hirenimble.com/jobs/hartford" target="_blank">https://app.hirenimble.com/jobs/hartford</a>. Internal applicants should use a personal email address when applying. Please do not use your hartfordschools.org email. &nbsp;&nbsp;Candidates’ application and supporting documents will be reviewed.&nbsp;Candidates who advance through the initial review will be notified and placed in the pool for consideration by hiring managers.&nbsp;Candidates will be contacted directly by hiring managers for interviews.

Hartford Public Schools

Mechanical Supervisor – Buildings and Grounds Department (N133-2425)

POSTING NUMBER:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;N128-2324POSTING DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;June 21, 2023CLOSING DATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Until filledPOSITION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;IT Operations Support ManagerREPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Chief Innovation OfficerLOCATION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Districtwide&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;PRIMARY FUNCTIONS: The position requires a hands-on technical leader who is responsible for facilitating, organizing, maintaining, and managing a high call completion rate and maintain a high level of customer satisfaction for the City of Hartford and Hartford Public Schools end user community.TYPICAL DUTIES AND RESPONSIBILITIES:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Successfully manage the day-to-day operational effectiveness of the Support Services team and coordinate job schedules.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Oversees and manages the service call volumes for Desktop Technicians and Help Desk staff.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide a high level of customer service by executing methodologies and processes to improve call resolutions, manage expectations and develop strong and stable internal relationships.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advises clients of requirements, availability of service, modes of access, as well as sources for equipment and training.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Serve as focal point for customer concerns.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Documents client support requests, evaluates results, and strives for continuous improvement in customer service.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Measure and track help desk metrics and streamline on-boarding processes of new hires.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Research and develop new processes to increase deployment process quality and performance.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to use data to report, analyze and make recommendations for help desk support improvements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform on-site inspections when necessary of equipment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluates quality of service and makes recommendations for new software, equipment, upgrades, access, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze system and software program specifications to determine equipment and software requirements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Incorporates workflow needs and requirements into system development and coordinates best business practices into appropriate system workflow.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop test plans for new software and hardware implementation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assists in evaluating operational performance of system components (hardware, software and workflow).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participates in, or leads troubleshooting projects and be able to work in a cross functional team environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties as assigned by SupervisorQUALIFICATIONS AND EXPERIENCE:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree in Information Systems, Computer Science, Business Computing or closely related field.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum of five (5) years of management experience that includes recruiting, mentoring, career development, performance management, leadership and or team building.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum of eight (8) years in IT, customer service or other relevant operations settings.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with infrastructure and platform technologies such as M365, Google, Exchange Online,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Five (5) Years of customer service experience in a call center environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customer focused with experience and knowledge of help desk policies and procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Advanced knowledge of a variety of Information Technology concepts, practices, and procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience utilizing ticketing / workflow systems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Project management experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with public school systems reporting needs and data requirements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience working in a municipal or K-12 environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates advanced communication skills, reflecting sensitivity to tone, audience and organizational units.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deep knowledge and experience with common desktop, peripheral, mobile, virtualization, imaging, configuration, packaging, delivery, and network technologies necessary to build and deliver device and desktop services.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Desktop operating systems such as Windows, Mac OSX, Chrome OS, and iOS.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of service center technologies such as call centers and ticketing systems.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience administrating M365 and G Suite for Education.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience with IT service desk processes including management of incidents and knowledge.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience with IT support tools and practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated experience fostering relationships with end users and being a champion of service excellence.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong decision-making skills and ability to work effectively with client management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient experience managing cultural and/or organizational change.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated ability to develop and execute a strategic people plan that ensures that the right people are in the right roles at the right time and that employees are highly engaged and satisfied.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong customer service and technical experience.SKILLS AND ABILITIES:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Effective time management skills with an ability to work on a number of projects and tasks concurrently setting own agendas and effectively prioritizing work.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exceptional leadership skills with the ability to develop and communicate service-oriented vision that inspires and motivates staff and aligns to the IT and business strategy of the organization and its clients.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical and problem determination/resolution skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong verbal and written communication skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal skills, with the ability to dialogue, influence and work with others collaboratively and constructively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent Communicator.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Training system users.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan, organize, problem-solve, and think abstractly/conceptually.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct research into IT issues and products as required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work positively and collaboratively and build strong working relationships within the team.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage multiple tasks simultaneously and remain focused and positive when faced with unexpected situations and/or changing conditions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Quickly learn, adapt and apply new technology, procedures and concepts.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop training materials and quick reference guides.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide in person training to staff in the use of enterprise wide applications.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Be agile per business needs and manage multiple priorities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Present ideas in business-friendly and user-friendly language·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate simply, effective, and in a non-technical manner so that individuals who do not have a technical background can understand.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure accurate and timely resolution for assigned issues.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work independently without direction or guidance to research information·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work effectively with customers, administration, and other technical staff to resolve technical problems quickly and efficiently.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle multiple projects at once.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work under pressure, with challenging time constraints and changing deadlines and priorities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Periodically work extended and/or flexible schedule.SALARY AND TERMS OF EMPLOYMENT: 12-Months; Salary Grid Level – C735 ($95,755-$115,502)UNION AFFILIATION:HSSSA – Hartford Schools Support Supervisors AssociationAPPLICATION PROCEDURE:&nbsp;All current internal and external applicants must submit an online application.&nbsp;To apply, please visit&nbsp;<a href="https://app.hirenimble.com/jobs/hartford" target="_blank">https://app.hirenimble.com/jobs/hartford</a> and follow the appropriate link.Hartford Public Schools (Hartford, Connecticut) is a diverse community of educators and approximately 18,000 students attending 39 distinctive magnet, community, and neighborhood schools, located in the capital city of Connecticut.&nbsp;We are committed to being a leader in innovative urban education, cultivating equity and excellence for all of our students, closing the opportunity gaps, and preparing students for life, college, career, and success.&nbsp;&nbsp;&nbsp;HPS recruits and selects diverse professionals, who are committed to developing students’ individual, academic, social, and emotional capacities and growth within the classroom and beyond.&nbsp;Highly talented and qualified candidates with a passion for urban education, a commitment to our Hartford students, families, and community are strongly encouraged to apply immediately!Why Should You Choose Hartford Public Schools?Hartford Public Schools is seeking excellent candidates and wants to provide the best experience for you.&nbsp;We have put together a comprehensive package of benefits and incentives, including:● Competitive salary● Career growth opportunities● Tuition reimbursement● Rich health care plan&nbsp;● Professional developmentDiversity Among UsHartford Public Schools is a diverse community of scholars and educators.&nbsp;Among our 18,000 students, there are 90 languages spoken; 22% of our student population are English Learners.&nbsp;Over 85% of the population are students of color.&nbsp;At Hartford Public Schools, we are well above the national average for diverse teachers and administrators.&nbsp;Among our teachers and administrators, 27% and 47%, respectively, identify as people of color.&nbsp;&nbsp;Hartford is the Place for YouThe state of Connecticut is seated on the northeastern seaboard.&nbsp;Hartford is within an hour’s drive of the coastline and is centrally located between New York City and Boston.&nbsp;Hartford is one of America’s oldest and most historic cities, made up of 17 unique neighborhoods rich in history and diversity.&nbsp;It is commonly known as the “insurance capital” due to its prominence beginning in the 19th century as home to many of the most prestigious insurance companies in the U.S., many of which still call Hartford home today.&nbsp;The city features world-class museums, entertainment, and sports venues and is home to several major companies.&nbsp;An array of restaurants reflecting cuisines from all over the world attract people from far and wide, and more than 200 arts, heritage, and cultural organizations in the Hartford region provide hundreds of events year-round.&nbsp;In addition, several universities and colleges are in Hartford and the surrounding towns, allowing easy access to advanced degree programs.Position Subject to Available FundingAn Equal Employment Opportunity and Affirmative Action Employer, M/F/V/D

8 Procurement / Operations Jobs in Hartford, CT, USA